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October 12, 2016

Automatically Greet Your Visitors with a Chime or a Pre-Recorded Message



Designed to Get Attention!

We’re very happy to announce our latest preventative security feature engineered to help you automatically protect your home – even if you’re not there.

Starting today, all your Kuna Powered Devices have the ability to automatically play a pre-recorded message or our new ‘chime’ sound as soon as someone is detected.

This serves as both an automated greeting and a deterrent, ensuring visitors are fully aware that they are being monitored, which can be especially helpful for getting the attention of careless delivery people (see below), nosey neighbors, intruders, and solicitors.

Kuna Automated Greetings can alert delivery person
Smart prevention not just detection

Our free feature upgrade is available to all users. Once activated, the default sound will be set to ‘chime’ but you can also select from our current set of pre-recorded messages like “Can I help you?”, “Sorry, not interested”, and “I’m busy right now”.

This optional feature can be toggled on-and-off via the Kuna app by going into your camera settings menu and selecting/clicking on the “gear” icon from the camera list view.

You can read more about the super simple settings configuration in this  help center article.

Kuna Automated Greetings Settings

Frequently Asked Questions

How often does the sound play?

The detection sound will play each time a new detection event occurs, i.e. each time a recording is started. If a recording is already in progress and someone else walks into the frame, or the user walks back into the frame, etc., the sound will not be re-played. This effectively limits the sound to be playing once per minute or two.

At what volume does the sound play?

The sound is played at the same volume as a pre-recorded message from the live view, i.e. according to the volume preference that the user has set for the camera.

Can the sound be heard from the recordings?

Yes. Users are most likely familiar with the fact that their push-to-talk audio is not present in the recordings, but pre-recorded messages are indeed present. This will allow them to capture people’s reactions to the sounds being played.

See Help Desk for Full Feature Settings

Automatically Play a Greeting When Visitors Approach

See How It Works

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