Try the new free Kuna-SE app for iPhone, iPad, and Android.
Description
Powered by Kuna
Easy installation
Manuals and resources
Tech specs
| Weight | 5oz (Camera) 1.03lb (Box) |
| Dimensions | 4.5in x 1.8in x 1.6in (114mm x 46mm x 41mm) |
| In the Box |
Maximus Answer DualCam Video Doorbell Chime Bypass Backplate 15º Wedge Bracket Set Screw (1 extra) Wall Screws & Anchors (1 extra) Wire Nuts (1 extra) Short Screws Connector Wires (1 extra) 1/16” Allen Wrench ¼” Masonry Drill Bit |
| Power | Rated: 16V AC - 24V AC, 10 VA transformer (US & Canada ONLY). Hardwired Continuous Power (no batteries) |
| Weather Resistant | Rated IPX4. For wall mounted applications, do not use it in uncovered outdoor areas |
| Hardware Materials | Plastic |
| Package Light | 20 lumen brightness; 5500K color temperature (daylight color) |
| Light Controls | LEDs located at bottom of doorbell directed downward for package illumination. Motion activated, dusk-to-dawn, turn on/off using Kuna App, voice activation with Alexa and Google Assistant |
| Camera | HDR color 1080p, supports H.264 & H.265 |
| Field of View |
Total FOV: 180 degrees diagonal (Top 138º + Bottom 144º) 16:18 square FOV (two 16:9 videos stacked) |
| 15º Mounting Wedge | Viewing angle manually adjustable up to 15 degrees left-right with wedge (included in box) |
| Detection Range | Optimized to detect objects within 6 meters (20 feet) |
| Night View |
Top Camera: Black & White Infrared Night Vision Bottom Camera: Package Light illuminates scene for full color video capture at night |
| Audio | Two-way intercom |
| Siren | 100+ decibel (louder than a motorcycle) |
| WiFi Frequency | 2.4GHz and 5GHz |
| WiFi Network | 802.11a/b/g/n/ac WEP, WPA, and WPA2 supported (WPA2 HIGHLY recommended) |
| WiFi Speed | Best performance with 2 Mbps upload/download speed where device is installed |
| Motion Sensor | Passive Infrared + Motion Detection Algorithm |
| Security Encryption | 256-bit AES encryption and bank-level SSL encryption |
| Return Policy | 60 days from date of purchase |
| Warranty | 1-Year. If you purchased your DualCam Video Doorbell from one of our retail partners, please contact them directly for information regarding their hardware warranty and/or return policy |
| Customer Support | US & Canada Only |
| Internet Requirements | Internet connection required for both mobile device and location where Kuna Powered Device is installed |
Frequently asked questions.
How do I change my order or order information?
No problem; we're happy to help! If your order hasn't processed yet, please contact us, and let us know your order number, and we’ll gladly change your information for you. To make a return, manage your order here.
Is there free shipping for this order?
Free Standard Shipping Is Valid On Standard U.S. Ground Shipping In The 48 Continental U.S. States Only. Not Valid On International Shipments Or To Alaska, Hawaii, U.S. Territories, P.O. Boxes, And APO/FPO Addresses.
When will my order be shipped?
If the model you ordered is in stock, it will be ready to ship in 1-2 business days. Before you order, please check the product page for an up-to-date shipping timeline. Once your order ships, we will send you an email with tracking information - so you'll know exactly when you'll receive it! Free shipping takes 5-7 business days, depending on your location.
Got questions? Let us give you a hand.
support@getkuna.com
(844) 905-1914
Mon-Fri 8:00 AM-5:30 PM Pacific Time