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Frequently asked questions.
How do I change my order or order information?
No problem; we're happy to help! If your order hasn't processed yet, please contact us, and let us know your order number, and we’ll gladly change your information for you. To make a return, manage your order here.
Is there free shipping for this order?
Free Standard Shipping Is Valid On Standard U.S. Ground Shipping In The 48 Continental U.S. States Only. Not Valid On International Shipments Or To Alaska, Hawaii, U.S. Territories, P.O. Boxes, And APO/FPO Addresses.
When will my order be shipped?
If the model you ordered is in stock, it will be ready to ship in 1-2 business days. Before you order, please check the product page for an up-to-date shipping timeline. Once your order ships, we will send you an email with tracking information - so you'll know exactly when you'll receive it! Free shipping takes 5-7 business days, depending on your location.
Got questions? Let us give you a hand.
support@getkuna.com
(844) 905-1914
Mon-Fri 8:00 AM-5:30 PM Pacific Time